The illustration on the facing page shows all the equipment you need to setup your computer and begin using it. Place your equipment on a sturdy, flat
Connecting other equipmentIf you are new to the Macintosh, it’s a good idea to get some experience usingyour computer before you connect other equipme
You can’t save changes you make to information on a CD-ROM disc. m A CD-ROM disc is a read-only medium. This means that information canbe read (retrie
Problems playing audio CDsYou don’t hear any sound when you play an audio CD or an audio track on a CD-ROMdisc using the AppleCD Audio Player.m If you
Problems using Photo CDsYou insert a Photo CD disc, but its icon doesn’t appear on the desktop.m Reinstall the CD-ROM and QuickTime software. The easi
If your computer’s performance decreasesIf you notice a decrease in your computer’s speed and general performanceafter you install special software (a
Solving printer problemsThe following suggestions should work for all printers. (Note: Also refer tothe manual that came with the printer.)m Make sur
Note: If you have an Apple printer, you need to determine which printerdriver to reinstall—the one that came with your printer or one of the driversi
If you see a blinking question mark on your screenThe blinking question mark means that your Macintosh is unable to findusable system software on your
Repairing a damaged diskIf you see a message reporting that a disk is damaged or unreadable, you mayneed to repair the disk.Try these suggestions firs
Checking for damage on your hard diskYou can test a hard disk for damage with the Drive Setup program, which ison the Macintosh Performa CD: Performa
If the test reveals a problem, you may be able to correct it by using Disk FirstAid or another disk repair program (see the instructions in the next s
2Press and hold down the Power key for about 2 seconds. The Power key is marked with a triangle on your keyboard.You hear a tone from the computer as
3 Click the icon of the disk you want to test. Disk icons appear in a box at the top of the Disk First Aid window. 4Click Repair to begin testing and
m If you can’t repair the disk, you’ll need to reinitialize it, which erases all the information on it. Before you reinitialize, be sure you recover a
2 Click the Drive Setup icon in the Launcher to open the Drive Setup program.3 In the list of drives, click the disk you want to initialize.4Click Ini
1137Reinstalling Your Computer’s SoftwareSystem software is the set of programs and other files that your computer usesto start itself up, keep track
If your hard disk already has system software installed and there is a problem with the disk or the software, you may see this icon in the middle of t
115Reinstalling Your Computer’s SoftwareNote: Also keep the Macintosh Performa CD: Guided Tour handy. This CDcontains backup copies of the Guided Tou
3To close the tray, push it in or press the Open/Close button.Your Macintosh recognizes the CD-ROM disc as a startup disk, and in a fewseconds the des
117Reinstalling Your Computer’s SoftwareIn a few seconds the Macintosh desktop with the Launcher appears. Now continue with the steps in “Reinstalling
2Locate the Restore System Software icon in the Launcher window.3Click the Restore System Software icon to open it.In a moment you’ll see this screen:
In a few moments, the Macintosh desktop with the Launcher appears on your screen:6Eject the CD-ROM disc by dragging its icon to the Trash.7 Insert the
4When you’re finished exploring the items on your screen, click Exit.You’ll see the Macintosh desktop as pictured below. (Note: Most computerscreens
11 When you see a message that the software was restored successfully, click the Restartbutton or press the Return key on your keyboard.In a few momen
2Click the Restore All Software icon in the Launcher window.3In the dialog box that appears, click the Continue button or press the Return key onyour
1226 Insert theMacintosh Performa CD: Guided Tour that came with your computer into theCD-ROM drive.The Macintosh Performa CD: Guided Tour reinstalls
Copying files from thePerforma Software CD-ROM disc to your hard diskThe Macintosh Performa CD: Performa Software has a folder on it named HardDisk Fi
Creating a startup floppy diskThe Macintosh Performa CD: Performa Software contains a disk copy program(in the Disk Images folder) that enables you to
This chapter provides information about expansion cards and memory,including an optional High Performance Module, and explains how to install them.Ins
About expansion cardsExpansion cards are printed circuit boards that can be installed in yourcomputer to give it special features, such as enhanced vi
This chapter contains instructions for installing a PCI card or acommunication card. To install a video input card or a TV/FM tuner card (ifyou don’t
You should have an Apple-certified technician install additional DRAM.However, you may feel comfortable installing DRAM yourself.m If you want to inst
Your computer already comes with 8 MB soldered on your computer’s mainlogic board plus 8 MB installed in one of the DIMM slots, for a total of16 MB of
Problems turning on your computer?If the screen is dark, check these items to see if you can identify the problem:m Is the computer plugged into a pow
Opening the computerIMPORTANTTo avoid generating static electricity from your body that maydamage components, do not walk around the room until you h
4Pulling gently, swing the panel down, and slip it out.5If there are security screws on the vertical plate on the back of the computer, removethem wit
6Touch any metal on the back of the computer to discharge static electricity from your body.Always do this before you touch any parts or install any c
8Gently pull down on the wire handle and swing it out to unlock it from its storageposition. Then grasp the handle and gently pull the logic board out
Installing an expansion cardThis section contains instructions for installing a PCI card or acommunication card. (To install a video input card or a T
2 Lift out the retainer clamp and set it aside.You’ll need the retainer clamp later, after you install the card.Vertical plateRemove the retainer clam
3If your PCI card has ports for connecting equipment, remove the plastic access coverfrom the vertical plate.On the inside of the computer, squeeze to
4 Remove the metal retainer from the inside of the vertical plate.5 Remove the PCI card adapter from the main logic board.PCI slotPCI card adapterVert
6 Remove the PCI card from its static-proof bag.Hold the card by its edges to avoid touching any connectors.7Connect the PCI card and the PCI card ada
8Align the PCI card and the adapter over the PCI slot.9 Insert the adapter into the PCI slot on the main logic board. Make sure the metal fence onthe
What’s next?Congratulations! You’ve finished setting up your computer. Now continuewith one of the following steps:m If you are new to the Macintosh,
10 Insert the retainer clamp back into the hole and hold it there while you screw it into place.11 If you have a communication card, DIMMs, or a High
Installing a communication cardThis section contains instructions for installing an Ethernet or an internalmodem card in the communication slot. You u
To install a communication card, follow these steps:1 Remove the plastic access cover from the vertical plate.2 Remove the communication card from its
4Check the external connector on your card, see which of the following two illustrationsmatches the card you have, and install the card according to t
5Passing the external connector through the hole in the vertical plate, insert the card intothe communication slot. Press down on the card until the c
Installing DIMMs or a High Performance ModuleInstalling a DRAM DIMM1Push the ejector on the DRAM slot outward and down to open it.Push the ejector out
2With the ejector in the “open” position, align the DRAM DIMM in one of the slots as pictured.IMPORTANTDo not touch the DIMM’s connectors. Handle the
Installing a High Performance Module into the cache module slot1Aligning the notches in the module with the small ribs inside the cache module slot,in
Closing the computer1Slip the base of the logic board into the guide rails inside the computer’s case.Make sure the logic board slidesinto the guides
2Press the reset button, and slide the logic board back into the computer.Note: When you press the reset button, some of your computer’s softwaresett
Learning the basics in the Performa tutorialsRead this section if you haven’t already gone through Mouse Skills or thePerforma Tutorial that appeared
4Slip the three hooks at the base of the back panel into the grooves on the computer case.5Swing the back panel up and snap it into place.6Plug all th
7 Reconnect the power cord.Your computer is now ready to turn on and use.Reminder: When you turn on your computer, don’t forget to open the controlpa
153For your own safety and that of your equipment, follow all the instructions inthis chapter. Keep these instructions available for reference by you
Musculoskeletal discomfortAs with any activity that involves sitting for long periods of time, using acomputer can make your muscles sore and stiff. T
Eye fatigueEye fatigue can occur whenever the eyes are focused on a nearby object for along time. This problem occurs because the eye muscles must wor
You may have to raise your chair so your forearms and hands are at theproper angle to the keyboard. If this makes it impossible to rest your feetflat
Avoiding fatiguem Change your seated position, stand up, or stretch whenever you start to feeltired. Frequent short breaks are helpful in reducing fat
Safety instructionsFor your own safety and that of your equipment, always take the following precautions.Turn off the computer completely and disconne
Handling your computer equipmentFollow these guidelines for handling your computer and its components: m When setting up your computer, place componen
2 Move the mouse so that the arrow (8) is over the picture of the particular tutorial youwant to take.If you don’t see the Performa Tutorial, Tutorial
Handling the monitorFollow these procedures for handling the monitor:m Turn down the screen brightness control if you leave the computer turnedon for
Handling floppy disksHandling CD-ROM discsKeep these important safety instructions in mind as you use CD-ROM discs:m Hold a disc by the edges or by on
m To avoid damage to your discs, keep these points in mind:Other important safety instructions to keep in mind as you use your CD-ROM drive:m Positio
The tray on your CD-ROM drive automatically closes when you shut downyour computer. You may want to open the tray and take out your CD-ROMdisc before
Power supplyThe power supply in your computer is a high-voltage component and shouldnot be opened for any reason, even when the computer is off. If th
Cleaning the mouseThe mouse contains a small ball that must roll smoothly for the mouse towork properly. You can keep this ball free of dirt and greas
5Wipe the mouse ball with a clean, soft, dry, and lint-free cloth.6If necessary, wash the mouse ball with warm soapy water (use a mild soap such as ad
Turn the ring a very short distance, until it stops. When the recessed area onthe ring is not lined up with the recessed area surrounding the ring, th
Turn the ring a very short distance. When the recessed area on the ring islined up with the recessed area surrounding the ring, the mouse is unlocked.
169Your computer keyboard contains certain special keys that typewriterkeyboards don’t have. Many of these keys allow you to give commands to thecompu
Reviewing the basicsUse the following illustrations to review the elements on your screen withwhich you work on your computer. MenusThe strip across t
Special keys on Apple keyboards (continued)Control key In combination with other keys, this key provides shortcuts ormodifies other actions.Delete key
Typing special characters and symbolsYou can type a variety of international and other special symbols andcharacters (including characters with diacri
Note: If you see rectangles instead of diacritical marks on some of thepictures of keys in Key Caps, try pressing Option-x to see the diacriticalmark
Special key combinationsIf difficulties with your mouse or computer don’t allow you to use standardmethods of quitting a program or restarting your co
Aaccent marks, typing 172ADB port. See Apple Desktop Bus(ADB) portadjusting volume and sound 39–41Apple-authorized service providerinstalling expans
application programs (continued)Disk First Aid 109–110displaying windows in 60Drive Setup 83–84, 108, 111–112guidelines for using 58increasing mem
177Indexaudio CDs 70, 101audio tracks on 70, 101capacity of 65cleaning 99, 161ejecting 68, 96, 99file formats for 69–70file sharing and 68handl
connectingApple PlainTalk microphone 41–44audio equipment 38–47cables 159connector into port 159to Ethernet network 53, 54–55external SCSI device
maximum amount installed 127purpose of 127DRAM DIMM slots 126, 145–146driversfor printers 104for SCSI devices 51Drive Setup program on MacintoshP
IconsIcons are small pictures that represent disks, programs, documents, andfolders. You can double-click any icon to open it and see what it contains
file sharingCD-ROM discs and 73ejecting CD-ROM discs 68Finderactivating 24Macintosh Guide and 24shortcuts for commands in 33–34floppy disk drivel
health-related information 153–157. Seealso safety precautionsarranging your office 155–156electromagnetic emissions 157eye fatigue 155general fat
Kkeyboardadjusting angle of 7connecting 6–7handling 160posture for 155–156Power key on 11, 20, 77–79shortcuts with. See keyboard shortcutsspecial
Macintosh Performa CD: PerformaSoftware discchecking for damaged disk with108–109copying its files to hard disk 57, 123Drive Setup program on 83, 10
mousecleaning 89, 165–166connecting 6–7holding 15locking and unlocking 166–168moving 15–16moving pointer with 15, 16position of 156shortcuts us
plugging in the computer 2–3pointerfrozen on screen 75, 76–77, 90moving on screen 15,16placing on insertion point 90pointing devices, troubleshoot
Restore System Software program117–120restoringinformation on hard disk 62system software 117–120Return key 170ROM (read-only memory) 65S“sad Maci
to quit an application 77, 169to rebuild the desktop 173to restart when Restart button cannotbe chosen 77to start the computer from a CD-ROMdisc 1
startup disk (continued)Macintosh Performa CD: PerformaSoftware disc as 105–106rebuilding desktop of 78–79repairing 107troubleshooting 81–82, 108s
icons do not appear correctly onscreen 84interference on monitor 160ISO 9600 discs 100keyboard 90–91memory 87microphone 94mouse connections 89p
Turning the computer offThere are two ways to turn off your computer: with the Power key on thekeyboard or with the Shut Down command in the Special m
Macintosh PerformaUser’s ManualIncludes setup, troubleshooting, and health-related information for Macintosh Performa 6360 series computers
K Apple Computer, Inc.© 1996 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part,
iiiCommunications regulation information viiPreface Welcome to Macintosh ix1 Getting Started 1Plugging in the computer 2Connecting
2 Getting Help 23Getting answers to your questions 24Tips for using Macintosh Guide 31Identifying what’s on your computer screen 3
Playing audio CDs 70Working with Photo CDs 71Sharing a CD-ROM disc over a network 736 Troubleshooting 75When you have questions
8 Installing Expansion Cards or Additional Memory 125About expansion cards 126About memory 127Opening the computer 130Installing a
Communications regulation informationFCC statementThis equipment has been tested and found to comply with the limits for a Class B digital devicein ac
DOC statementDOC Class B Compliance This digital apparatus does not exceed the Class B limits for radionoise emissions from digital apparatus as set o
Congratulations on the purchase of your new Macintosh. Your computer isdesigned to give you the highest performance combined with real ease of use.It’
Monitor video cable(sometimes built into the monitor)Monitor power cordComputer power cordKeyboardMacintosh Performa computerMonitorMouseKeyboard cabl
Plugging in the computerBefore you plug your Macintosh into a wall socket, carefully read all thesetup instructions in this chapter. Then, before you
3With the tip of the arrow on the word “Special,” press and hold down the mouse button.4While holding down the mouse button, move the arrow down the l
Where to find answersWhen you have questions about using your Macintosh, there are severalplaces where you can look for answers.In the Guide menuThe G
The Guide menu contains online help and information. It is your main sourceof information when working with your computer. The menu is identified bya
Getting answers to your questionsWhen you have a question while working with your computer, you can get theanswer by choosing Macintosh Guide from the
3Notice the three buttons at the top of the window: Topics, Index, and Look For.Macintosh Guide gives you three ways of finding information:mTopicslet
2 In the list of topics, click “Customizing Your Computer.”When you click any topic area, a list of related questions appears on the rightside of the
Getting answers with the Index button1 In the Macintosh Guide window, click the Index button.An alphabetical list of subjects appears on the left side
4Click the question “How do I change the background pattern?” and then click OK. Or double-click the question.A small window appears with instructions
Getting answers with the Look For button1 In the Macintosh Guide window, click the Look For button.A small box where you can type text appears on the
If the computer starts up: If you hear a tone, the computer has started up. Youneed to turn it off before proceeding. To do so, press the power butto
4Click the question “How do I change the alert (beep) sound?” and then click OK. Ordouble-click the question.A small window appears with instructions
31Getting HelpTips for using Macintosh GuideHere are a few tips for using Macintosh Guide effectively:m Macintosh Guide is available only when you are
Identifying what’s on your computer screenSometimes you’ll see an unfamiliar item on the screen and ask yourself,“What’s that?” You can get an answer
Learning useful shortcutsYou can perform many tasks in the Finder more quickly if you use keyboardor mouse shortcuts. For example, instead of clicking
3 Read about the shortcuts available for the category you selected.Click the right arrow in the lower-right corner of the window to display thenext wi
The illustration on the next page shows the basic computer system you nowhave. So that you can expand your system’s capabilities, your computer hasbot
Ports and connectors on the back of your computerVideo input card Connects your Macintosh to a video camera, VCR, or other (optional) video equipment
TV/FM tuner card Connects your Macintosh to an external TV antenna or cable (optional) TV service and to an FM radio antenna. (If don’t have the card
Using your computer’s sound featuresYour Macintosh can play and record stereo sound from a variety of sources.By connecting audio equipment to the sou
Adjusting volume and soundThere are several ways to adjust the volume on your computer:m Use the volume buttons on the front of the computer (marked w
2Connect the monitor power cord to the monitor.On some monitors, the cord is already attached.3Plug in the monitor power cord.Some monitor power cords
m Use the volume control sliders in the Monitors & Sound control panel. TheMonitors & Sound control panel can be found in the Control Panels f
Listening with 3D Surround SoundThe 3D Surround Sound technology broadens the sound you hear if you attach external speakers or if your monitor has b
To connect and position the external microphone, follow the steps below.Note: If you want to record sound using a microphone built in to a monitor,s
3Place the microphone at the top center of the monitor, so that the microphone’sApple (K) icon is facing you.If you can’t place the microphone on top
5 Open the Monitors & Sound control panel in the Apple (K) menu and click the Sound icon.6Click the Sound Input pop-up menu and select “External M
Connecting external stereo speakersYou can take advantage of your computer’s stereo sound output by attachingexternally powered (amplified) speakers.
3Plug the end of the cable with the stereo miniplug into the sound output port (-) on theMacintosh.4Plug the other end of the cable into the speakers’
Connecting headphonesYou connect headphones to the headphone jack (f) on the front of thecomputer or to your monitor if it has a headphone jack. Note:
Connecting external SCSI devices, such as a scanner or external hard diskYour computer has a port for connecting devices that use the Small ComputerSy
Before you connect a deviceBefore you connect a SCSI device to your Macintosh, complete these tasks:m Make sure each SCSI device connected to your Mac
Connecting the monitor video cableAfter you plug in the monitor power cord, connect the monitor video cable tothe computer’s monitor port. To connect
m Make sure that the last (or only) device in the SCSI chain has a terminator.Make sure that no other external SCSI device has a terminator.To ensure
3 Use a SCSI cable to connect the device either to the computer’s SCSI port or to the lastSCSI device in the chain.IMPORTANTMake sure that the last (o
Installing PCI and other expansion cardsYou can expand your computer’s capabilities by installing expansion cardsinside the computer cover. Your Macin
About Macintosh networkingYour Macintosh can connect to a network that consists of as few as twocomputers or as many as thousands or even millions of
Connecting to a LocalTalk networkYou can connect to a LocalTalk network through the printer port on yourcomputer. To connect to a LocalTalk network, y
Depending on the type of cables used in the Ethernet network you’reconnecting to and the type of card you purchased, you may also need topurchase an A
To set up your network configuration, open the AppleTalk control panel tochoose the physical network interface you are using. (The AppleTalk controlp
57Your computer came with several application programs already installed. Youopen these programs by clicking their buttons in the Launcher. The Apple
58Chapter 4Installing application programsYou may want to buy and install additional application programs. See themanuals you receive with these progr
59Using Application Programs and Backing Up DisksInstalling programs from a floppy diskIn most cases, you install application programs on your interna
Connecting the mouse and keyboard1Plug the mouse cable into the recessed port on the back of the keyboard.The plug and the port are marked with the ◊
60Chapter 4Working with several programs at a timeYou can open as many application programs and desk accessories as yourcomputer’s memory allows.All o
61Using Application Programs and Backing Up DisksIncreasing memory available to run applicationsA computer function called virtual memory allows you t
Making backup copies of your documentsFollow these tips for making backup copies of the documents on yourcomputer:m Regularly make copies of the docum
Using application programs designed for the PowerPC microprocessorYour Macintosh is compatible with most application programs intended foruse with Mac
This chapter provides information on the optional internal CD-ROM drive(also called a CD-ROM player). Refer to Appendix A, “Health, Safety, andMainten
66Chapter 5Inserting a CD-ROM discFollow these instructions to insert a CD-ROM disc into your CD-ROM drive.Then follow the instructions provided with
67Using the Built-in CD-ROM Drive4Push the tray in, or press the Open/Close button, to close the tray.In a few moments, an icon for the CD-ROM disc ap
Ejecting a CD-ROM discFollow these instructions to open the tray and eject a CD-ROM disc fromyour computer. If you have problems ejecting a CD-ROM dis
69Using the Built-in CD-ROM DriveUsing the CD-ROM discs that came with your computerSome of the CD-ROM discs that came with your computer—and some CD-
2Plug the keyboard cable into the ADB port marked with the ◊icon on the back of the computer.Some monitors also have a port to which you can connect t
Other CD-ROM formatsYour CD-ROM drive also works with file formats other than the ones listedabove (for example, CD-ROM XA) if you install the appropr
Working with Photo CDsYou can use your CD-ROM drive to open Photo CD images stored on PhotoCDs. A Photo CD image is a digitized version of a standard
Obtaining Photo CDsYour own photographs can be recorded as Photo CD images on a Photo CD.To obtain a Photo CD of your own photographs, take your stan
For most work, a resolution of 768 x 512 pixels or smaller is suitable. Fordetailed work or very high-quality reproductions, you may want to use ahigh
75Consult this chapter if you experience problems using your computer.When you have questionsIf you want to know how to do a particular task with your
Take your time When you see an error message, you don’t have to take action immediately.The message stays on the screen until you click the OK (or Res
If you need repair service, consult the service and support information thatcame with your computer for instructions on how to contact an Apple-author
3If the Power key doesn’t work, hold down the xand Control keys while you press thePower key (π).This key combination restarts the computer. (Use thi
3 In the Save Set dialog box, type a name for your currently selected extensions (forexample, “My Extensions”) and click OK. The name of your set is a
Connecting the modemA modem is hardware that may already be installed inside your computer. Themodem enables your computer to send and receive faxes a
Solutions to common problems with your computerThis section contains descriptions of problems you might experience withyour computer. Some problems ma
You inadvertently delete a program from your computer’s hard disk.m You can replace any of the software that came with your computer bydragging it fro
m System software is not installed on the startup hard disk, the systemsoftware is damaged, or the hard disk is not working properly.Start up your com
A “sad Macintosh” icon appears and the computer won’t start up.This icon indicates that your Macintosh cannot start up because of a problemwith the sy
m Check the ID numbers of all SCSI equipment (anything connected to theSCSI port [g]) connected to your computer. Each SCSI device must haveits own un
m The disk may have been formatted for use on another kind of computer.You may be able to use a program that lets you work with such disks onyour Maci
You can’t eject a floppy disk.If you can’t eject a floppy disk in the usual way, by selecting the disk’s iconand choosing Eject Disk from the Special
You can’t start an application program or it quits unexpectedly. Or, when you try to opena program, you see a message that not enough memory is availa
A dialog box with a bomb appears.There is a software problem.m Write down what you were doing when the message appeared, and writedown the text of the
m If the problem recurs, you may need to reinstall system software. SeeChapter 7, “Reinstalling Your Computer’s Software,” for instructions.m If the b
You can use any standard phone cord to connect your internal modemconnector to a phone jack. If you have only one phone jack, considerpurchasing a lin
Typing on the keyboard produces nothing on the screen.One of the following is probably the cause:m You haven’t selected any text or set the insertion
Check the startup disk and application program you were using when theproblem occurred. To check that the programs and the system extensionsyou’re usi
You can’t open a document, or you see a message that an application program can’t be found.m Some documents can be opened by more than one application
If a DOS document is displayed incorrectly, or you see strange codes orcharacters in the document, try one of the following:m Your application program
You can’t record sound using an external microphone or the microphone built in to your monitor.m Any time you want to record sound, you need to make s
Solutions to CD-ROM problemsProblems using the CD-ROM driveThe CD-ROM drive icon does not appear on the screen.m If you have SCSI devices (anything co
m You may not have properly ejected the CD-ROM disc. The right way toeject a CD-ROM disc is either to select the CD-ROM disc and choose PutAway from t
If no CD-ROM disc icon appears on your screen:m Press the Open/Close button of your CD-ROM drive.m The signal to open the tray may not be reaching the
Problems using CD-ROM discsYou insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop. m Make sure that the disc label is facing u
Your computer displays the message “This is not a Macintosh disk: Do you want toinitialize it?” when you insert a CD-ROM disc in the CD-ROM drive. m M
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