Apple M8347LL/A - iMac - Dalmatian Informations techniques

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Page 1 - iMac (Early 2001)

Service Source K iMac (Early 2001) Marketing Reference: Winter 2000-2001 Updated 11 July 2005Note : The procedures for this product are almost iden

Page 2 - Take Apart

Take Apart Bottom Housing With Flip Foot - 9 4. Remove the two outer screws located near the video out port. Replacement Note: The bottom housing

Page 3 - Logic Board (June

Take Apart Side Panels - 9 91. Undo the wire wraps in the top corners or the CRT.2. Lift the degauss cable out of the way to access the side panel s

Page 4 - Thermal Pad Replacement

Take Apart Side Panels - 1 003. On the rear of the side panels, remove four screws. These screws connect the side panels to the divider panel (the m

Page 5

Take Apart Side Panels - 1 014. At the top rear of the side panels, pull each side panel off the plastic pin.(The left and right side panels are ide

Page 6

Take Apart Side Panels - 1 025. Pull the panels out to the sides a bit, and then lift the side panels up and off the computer.

Page 7 - Procedures

Take Apart Side Panels - 1 036. Carefully remove the antenna wire from each side panel. 7. Pull the side panel off the metal divider panel. If neces

Page 8

Take Apart Antenna - 1 04Antenna±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, discharge t

Page 9

Take Apart Antenna - 1 05• front outer bezel• top rear housing• divider panel assembly

Page 10 - Replacement Note:

Take Apart Antenna - 1 061. Remove the three screws and cable clip on the antenna.

Page 11 - 5. Pull the bottom housing

Take Apart Antenna - 1 072. Important: Note how the antenna wire is routed through the side panel before removing. A close-up view of the right pan

Page 12 - Replacement Note

Take Apart Antenna - 1 083. Carefully remove the antenna from the left side panel. Refer to the next page for a close up of the antenna in the left

Page 13 - EMI Cover

Take Apart Bottom Housing With Flip Foot - 10 5. Pull the bottom housing off the computer.

Page 14 - 1. Remove the six screws

Take Apart Antenna - 1 094. This shows a close up view of the antenna in the left side panel.

Page 15

Take Apart Antenna - 1 105. Before removing the antenna from the divider panel, mark the hole (with a pen tip) that the antenna passes through so yo

Page 16

Take Apart Antenna - 1 116. Remove the antenna board from the divider panel.

Page 17 - SDRAM DIMM

Take Apart Speakers - 1 12 SpeakersBefore you begin, rest the computer on an ESD mat or other soft surface, and remove the bottom housing. The EMI co

Page 18

Take Apart Speakers - 1 131. Disconnect the short speaker cable next to the speaker.2.Note: If you are certain a speaker is faulty, the easiest rem

Page 19

Take Apart Headphone Board - 1 1 4Headphone Board±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious in

Page 20 - AirPort Card

Take Apart Headphone Board - 1 1 51. Turn the divider panel over. 2. Remove the speaker to access the headphone/audio board screw.3. remove the scre

Page 21

Take Apart Power/LED Board - 116Power/LED Board±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injur

Page 22

Take Apart Power/LED Board - 1171. Turn the divider panel over and remove the speaker to access the power/LED board screw.2. Remove the screw using a

Page 23

Take Apart CRT - 1 1 8CRT±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety

Page 24

Take Apart Bottom Housing With Flip Foot - 11 Bottom Housing Replacement Note 1. Align the three tabs on the bottom housing with the tab slots on th

Page 25 - CD/HD Carrier

Take Apart CRT - 1 1 91. Remove the four CRT screws.2. Remove the ground wire.3. Lift the CRT from the inner bezel.Caution: Be careful when working

Page 26

Take Apart Replacing the CRT - 1 2 0Replacing the CRTCRT Notice, July 2005Two vendors (LG and CPT) used to supply the CRT for all iMac computers wi

Page 27

Take Apart Replacing the CRT - 1 2 11. When you replace the CRT, identify if the computer has an LG or Hon Hai power/analog board installed.• Hon H

Page 28

Take Apart Replacing the CRT - 1 2 22. If you have an LG board, (shown on the left) you need to order a Hon Hai board: 661-2465 or 661-2315. 3. Set

Page 29 - ROM/CD-RW

Take Apart Replacing the CRT - 1 2 3Switch Settings for the LG CRT If you have an LG CRT, and a Hon Hai power/analog board, set the switch on the H

Page 30

Take Apart Replacing the CRT - 1 2 4Identifying the LG CRT Identify the LG CRT by the plastic molding on the CRT neck. The LG name and three holes

Page 31

Take Apart Replacing the CRT - 1 2 5Identifying the CPT CRTThe CPT CRT can be identified by the plastic molding on the CRT neck. The CPT CRT moldin

Page 32

Take Apart Microphone - 126Microphone±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review

Page 33

Take Apart Microphone - 1271. Unwrap the bendable cable wrap.2. Disconnect the microphone connector.

Page 34 - RW Module Replacement

Take Apart Microphone - 1283. Pull the microphone from the inner bezel.

Page 35

Take Apart EMI Cover - 12 EMI Cover Before you begin:• Position the computer upside down, resting the computer on an ESD mat or other soft surface.

Page 36

Take Apart Microphone - 129Replacing the Microphone1. Insert the microphone into the inner bezel with the loop facing down, toward the CRT. 2. Push t

Page 37 - Adapter Board

Take Apart Microphone - 1303. Check that the microphone protrudes through the inner bezel hole.

Page 38

Service SourceKTroubleshooting iMac (Early 2001)Marketing Reference: Winter 2000-2001

Page 39 - Hard Drive

Troubleshooting Introduction - 1IntroductionTroubleshooting procedures for the iMac (Early 2001) computer are almost identical to the iMac (Summer 20

Page 40

Troubleshooting Introduction - 2Searching the Knowledge BaseIn the Knowledge Base, use the expert search to locate trouble-shooting articles. In the

Page 41

Troubleshooting Troubleshooting Procedures - 3Troubleshooting ProceduresThis chapter contains basic theory of operations information as well as detai

Page 42

Troubleshooting Block Diagram/ Searching the Knowledge Base - 4Block DiagramThe following illustration pro-vides an overview of the iMac internal com

Page 43 - Hard Drive Replacement

Troubleshooting Power Flow - 5Power FlowPower is controlled in the iMac system by the power/analog board. Once the unit is plugged in, power flows fr

Page 44 - Logic Board

Troubleshooting Testing for Power - 6Testing for PowerThe iMac requires trickle voltage (+5 TRKL) in order to power-on. If you are experiencing power

Page 45

Troubleshooting Testing for Power - 7At the Logic BoardWith the iMac placed with the CRT face down on a soft surface, remove the bottom housing and t

Page 46

Take Apart EMI Cover - 13 1. Remove the six screws on the EMI cover.

Page 47

Troubleshooting Testing for Power - 8Testing DCO (Down Converter On) Voltage at C4 on the Logic BoardIn a No Power situation, first check for +5 V tr

Page 48

Troubleshooting Testing for Power - 9Testing J7 for Voltage on the Logic BoardThe following voltages measure if the down converter is providing the r

Page 49

Troubleshooting Testing for Power - 10 Testing the Power/Analog Board FuseFirst remove the bottom housing, front outer bezel, and the top rear housin

Page 50 - Thermal Pad Information

Troubleshooting The PMU Chip - 11The PMU ChipThe PMU (Power Management Unit) is a microcontroller chip that controls all power functions for the comp

Page 51 - Thermal Pad Installation

Troubleshooting Resetting the PMU on the Logic Board - 12Resetting the PMU on the Logic BoardResetting the PMU (Power Management Unit) on the logic b

Page 52

Troubleshooting Power-On Self Test - 13Power-On Self TestThere is a power-on self test that resides in the ROM of the iMac. This test automatically r

Page 53 - Down Converter Board

Troubleshooting Logic Board Battery - 14Logic Board BatteryImportant: Apple highly recommends removing the battery when handling the logic board. Ma

Page 54

Troubleshooting Ejecting a CD or DVD Disc, Part 1 - 15Ejecting a CD or DVD Disc, Part 1The CD/DVD eject mechanism is electrical rather than mechanica

Page 55

Troubleshooting Ejecting a CD or DVD Disc, Part 2 - 16Ejecting a CD or DVD Disc, Part 2There are two internal levers on a slot-loading CD-DVD drive t

Page 56

Troubleshooting HFS Plus Formatted Drives - 17HFS Plus Formatted Drives The hard drive in the iMac is formatted with HFS Plus (also referred to as Ma

Page 57

Take Apart EMI Cover - 14 2. Lift the EMI cover off the computer. Note: Be careful of the VGA output port.

Page 58 - Replacement Note: When

Troubleshooting Testing the Modem - 18Testing the ModemThe iMac ships with AppleWorks software, which can be used to test the iMac modem connection.

Page 59 - Note: The modem is located

Troubleshooting Testing the Modem - 19A good test to see if the phone line is working is to type “ATDT”, which will open the phone line. If the modem

Page 60

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder Symptom/Cure Tables: Startup Problems Before the Finder Appears If you have t

Page 61 - 3. Turn the logic board to

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder No PowerIn a “No Power” situation, the system is completely dead. There is no

Page 62 - Note: As you slide the

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder Bad power/analog/video board-Verify the fuse at F901 on the power/analog boar

Page 63 - Modem Replacement

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder No Video or Unstable Raster Normal startup boot chime, the LED is on, and the

Page 64 - I/O Panel

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder Bad power/analog/video board - Check for trickle power on the logic board (Re

Page 65

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder Gray ScreenIn a “Gray Screen Raster” situation, you will get a normal startup

Page 66 - 3. Turn the logic board

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder Error Beep(s)If you hear from one to five error beeps at startup with no boot

Page 67

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder Flashing Question MarkThis problem refers to a flashing question mark that a

Page 68 - Front Outer Bezel

Take Apart EMI Cover - 15 Replacement Note: Position the rear of the EMI cover into place first, positioning the EMI cover over the video port (i

Page 69

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder System Hangs During BootThis problem refers to a system that begins a normal

Page 70 - 2. After removing the tabs

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder External device is bad. Disconnect all external devices (USB and Ethernet). T

Page 71 - Note: The bezel tabs fit

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 30Symptom/Cure Tables: System Problems After StartupIf you experience system pro

Page 72

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 31System HangsRefer to this table if your system intermittently hangs (freezes)

Page 73

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 32Distorted VideoDistorted Video refers to a problem with the screen geometry or

Page 74

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 33Thin White LineA a thin, white horizontal line scrolls from top to bottom, or

Page 75 - 2. Pry the tabs off, and

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 34Tinting VideoTinting Video refers to a predominant color tint or color coverin

Page 76

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 35Garbage VideoGarbage video refers to erroneous text or characters that appear

Page 77

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 36Intermittent Shut Down or SleepAn iMac with a sticking power button can genera

Page 78 - 6. Lift the top rear housing

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 37Memory Error DialogIf you see a error dialog message pertaining to memory afte

Page 79 - Divider Panel

Take Apart SDRAM DIMM - 1 6 SDRAM DIMM Before you begin, position the computer face down, resting the CRT on an ESD mat or other soft surface.

Page 80

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 38Can’t Wake From SleepThe computer cannot be brought out of “sleep” mode by pre

Page 81 - Power/Analog/Video

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 39 Network Problems Refer to this troubleshooting table if you are unable t

Page 82

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 40CD_ROM or DVD-ROM VibrationCD-ROM or DVD-ROM vibration is typically caused by

Page 83

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 41CD-ROM or DVD-ROM Won’t EjectCD-ROM or DVD-ROM disc won’t eject from the slot.

Page 84 - 6. Open the CRT cable

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 42Uneven edge of the CD or DVD drive.There are two internal levers on a slot-loa

Page 85

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 43CD-ROM or DVD-ROM Not Showing on DesktopCD-ROM and DVD-ROM problems are define

Page 86

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 44Hard Drive ProblemsHard drive problems include a hard drive that doesn’t opera

Page 87

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 45Sound Out ProblemsSound out problems refer to a lack of sound coming from the

Page 88

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 46Sound In ProblemsSound in problems involve the internal microphone. Symptoms c

Page 89 - Important: Be careful when

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 47Noise From Computer After Shutdown After the computer is shutdown, the compute

Page 90 - 12. Loosen the CRT neck

Take Apart SDRAM DIMM - 1 7 1. With a flatblade screwdriver or coin, turn the colored latch counterclockwise on the access door.2. Pull the access

Page 91 - 13. Carefully pull the video

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 48USB ProblemsUSB problems refer to symptoms or issues that may occur with exter

Page 92

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 49USB driver missing. This error message indicates the device's driver is m

Page 93

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 50Cursor ProblemsThis section deals with a cursor that moves on the screen, but

Page 94 - Replacement Note: If you’re

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 51USB Printer ProblemsThis troubleshooting table deals with an iMac that cannot

Page 95 - Video Boards

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 52Networked Printer ProblemsThis troubleshooting table deals with an iMac that c

Page 96 - Switch Instructions

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 53 Modem Not Recognized

Page 97

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 54 Modem Dialing ProblemsIf the modem is having problems dialing out, refer to t

Page 98

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 55The modem is loose or missing.If you get an error message that the modem is no

Page 99

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 56Modem Not ConnectingThis table should help you troubleshoot and fix a modem th

Page 100

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 57The phone number is wrong.Verify the phone number of the server you’re trying

Page 101

Take Apart SDRAM DIMM - 1 8 3. Push down on the plastic tabs to release the SDRAM module(s).4. Carefully lift the SDRAM from the slot. Note: Remo

Page 102 - Note: To separate the left

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 58 Modem Dropping ConnectionThis table should help you troubleshoot and fix a mo

Page 103

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 59Modem Performance Issues System Freeze Occurs When Sleeping iMac Connected to

Page 104

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 60

Page 105 - ±Warning: This product

Service SourceKAdjustments iMac (Early 2001)Marketing Reference: Winter 2000-2001

Page 106 - • divider panel assembly

Adjustments - 2Important: Adjustment InformationThe Adjustment procedures for iMac (Early 2001) computer are identical to the procedures for the slo

Page 107 - Take Apart Antenna - 1 06

Adjustments Adjustment Tools - 3Adjustment ToolsThe following items are needed to perform video adjustments:• Display Adjustment Utility • jumper adj

Page 108 - Important: Note how the

Adjustments Adjustment Tools - 4Light Meter SetupThis topic covers setup for light meter Model R77, service part number 076-0310. Note: The adjustme

Page 109

Adjustments Adjustment Tools - 5Model R77Before you begin, remove the 10X multiplier plate from the lens. Three scales are shown on the light meter:•

Page 110 - 4. This shows a close up

Adjustments Adjustment Tools - 6To measure a display screen’s luminance,1. Set the scale switch to the bottom position (to set up the 10-50 fc scale)

Page 111

Adjustments Adjustment Tools - 7If you suspect the light meter is giving false readings, verify the readings with a known-good light meter or photome

Page 112 - 6. Remove the antenna

Service Source K Take Apart iMac (Early 2001) Marketing Reference: Winter 2000-2001

Page 113 - Speakers

Take Apart AirPort Card - 19 AirPort Card Before you begin, position the computer face down, resting the CRT on an ESD mat or other soft surface. N

Page 114 - Note: If you are certain

Adjustments Adjustment Tools - 8Jumper Adjustment ToolThe jumper adjustment tool (922-4165) must be installed to save cutoff and white balance adjust

Page 115

Adjustments Adjustment Tools - 9Installing the Jumper±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious

Page 116

Adjustments Adjustment Tools - 102. With the power off, remove the left ground cable from the video board.

Page 117

Adjustments Adjustment Tools - 113. Connect one end of the jumper adjustment tool (922-4165) to the video board pin. Note: The video board pin is l

Page 118

Adjustments Focus Adjustment - 12Focus Adjustment±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious inj

Page 119

Adjustments Focus Adjustment - 13flyback transformer.Note: Make sure the jumper adjustment tool is installed (see previous procedure).2. Power on th

Page 120 - Caution: Be careful when

Adjustments Focus Adjustment - 144. Adjust the focus control on the flyback transformer until the focus test pattern reaches the best front-of-screen

Page 121 - Replacing the CRT

Adjustments Screen Voltage - 15Screen Voltage ±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury

Page 122

Adjustments Screen Voltage - 161. Remove the bottom housing and the top rear housing to access the flyback transformer that contains the screen volta

Page 123

Adjustments Screen Voltage - 172. With the power off, remove the left ground cable from the video board.

Page 124 - Switch Settings for the LG

Take Apart AirPort Card - 20 1. With a flatblade screwdriver or coin, turn the colored latch to open the access door. The antenna and AirPort Card w

Page 125 - Identifying the LG CRT

Adjustments Screen Voltage - 183. Connect the jumper adjustment tool (922-4165) to the video board pin. Refer to the “Jumper Adjustment Tool” procedu

Page 126 - Identifying the CPT CRT

Adjustments Screen Voltage - 195. Open the Display Adjustment Utility and select the Color tab.6. Set the Contrast to maximum and the Brightness to m

Page 127

Adjustments Screen Voltage - 208. Select the Gray Bars test pattern from the Pattern menu.

Page 128 - 2. Disconnect the

Adjustments Screen Voltage - 219. Looking at the Gray Bar test pattern, turn the screen voltage knob on the flyback transformer until:• the first ba

Page 129 - 3. Pull the microphone

Adjustments Cutoff Adjustment - 22Cutoff Adjustment±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious i

Page 130 - Replacing the Microphone

Adjustments Cutoff Adjustment - 23• prior to the white balance adjustment• in a dimly lit room

Page 131 - 3. Check that the

Adjustments Cutoff Adjustment - 24Note: Set the Screen Voltage if you haven’t done so already. Refer to “Screen Voltage ” mentioned earlier in this

Page 132 - Troubleshooting

Adjustments Cutoff Adjustment - 253. Connect the jumper adjustment tool (see graphic). Refer to “Jumper Adjustment Tool” mentioned earlier in this se

Page 133 - Introduction

Adjustments Cutoff Adjustment - 265. Open the Display Adjustment Utility and select the Color tab.6. Set the drive and cutoff controls to their midpo

Page 134 - Searching the Knowledge Base

Adjustments Cutoff Adjustment - 27used if all the color drive controls are set to zero, and the screen is completely black. The Command-R function ha

Page 135 - Troubleshooting Procedures

Take Apart AirPort Card - 21 2. Remove the AirPort Card by lifting the card straight up and out of the card guides and connector.

Page 136 - Block Diagram

Adjustments Cutoff Adjustment - 287. Select the Gray Bars test pattern from the Pattern menu. 8. Look at the Gray Bar Test pattern. • The bars should

Page 137 - Power Flow

Adjustments Cutoff Adjustment - 299. Select the Color tab window. 10. Adjust the red, green, and blue cutoff controls until the second bar (from the

Page 138 - Testing for Power

Adjustments Cutoff Adjustment - 3011.If there is a predominant color in the three bars on the left, continue adjusting the color controls accordingly

Page 139 - At the Logic Board

Adjustments Cutoff Adjustment - 3112. Click the Save button to save your adjustments.13. Proceed to the white balance adjustment.

Page 140

Adjustments White Balance - 32White BalanceBefore you begin, make sure the:• cutoff is set correctly • monitor has been on for at least 10 minutes.•

Page 141

Adjustments White Balance - 331. Open the Display Service Utility and select the Gray Bars test pattern from the Pattern menu.

Page 142 - Note: To take

Adjustments White Balance - 342. Adjust the red, green, and blue drive controls until there is no predominant color.

Page 143 - The PMU Chip

Adjustments White Balance - 353. Select “White” from the Pattern menu to display the all-white test pattern. 4. Hold the light meter against the cent

Page 144

Adjustments White Balance - 365. Click the Save button to save your settings.6. Restart the computer and reset the parameter RAM (PRAM) to apply the

Page 145 - Power-On Self Test

Adjustments White Balance - 37Note: If you don’t restart the computer, the iMac will display the last settings made on the iMac. 7. Open the Monitor

Page 146 - Logic Board Battery

Take Apart AirPort Card - 22 3. Disconnect the antenna from the small hole AirPort Card.

Page 147

Adjustments White Balance - 389. Click the Factory Settings button.

Page 148

Adjustments Geometry Adjustments - 39Geometry AdjustmentsBefore you begin, connect the jumper adjustment tool to the video board (refer to the “Jumpe

Page 149 - HFS Plus Formatted Drives

Adjustments Geometry Adjustments - 401. Open the Display Adjustment Utility2. Select the Geometry tab.

Page 150 - Testing the Modem

Adjustments Geometry Adjustments - 413. Select a resolution for adjustment from the Resolution menu.Note: Don’t use the control strip or Monitors co

Page 151

Adjustments Geometry Adjustments - 424. Adjust the geometry settings by moving the appropriate slider bar.5. Click the Save button to save the adjust

Page 152 - Before the Finder Appears

Adjustments Geometry Adjustments - 437. To reset the PRAM, hold down the <Command><Option><P> and <R> keys after Restart is s

Page 153 - No Power

Adjustments Geometry Adjustments - 4410. Click on the Factory Settings button in the Geometry window. 11.Close the Monitor control panel.Note: Rotat

Page 154 - Possible Cause Possible Fix

Adjustments S Correction Adjustment - 45S Correction Adjustment1. Open the Display Adjustment Utility and select “White Grid” from the Pattern menu.2

Page 155 - No Video or Unstable Raster

Adjustments S Correction Adjustment - 463. Open the Display Adjustment Utility, and select the Geometry tab.4. If the squares need adjusting, move th

Page 156

Adjustments S Correction Adjustment - 476. When all the squares look uniform on the S Correction test pattern, go back to the Geometry tab window and

Page 157 - Gray Screen

Take Apart AirPort Card - 23 4. Remove the ground clip from the AirPort Adapter Card.5. Using the pull tab, separate the AirPort Card from the adapt

Page 158 - Error Beep(s)

Adjustments S Correction Adjustment - 48Note: If you don’t restart the computer, the iMac will display the last settings made on the iMac. 8. Open t

Page 159 - Flashing Question Mark

Adjustments S Correction Adjustment - 4910. Click on the Factory Settings button in the Geometry window.Note: Before returning the iMac to the custo

Page 160 - System Hangs During Boot

Service SourceKUpgradesiMac (Early 2001)Marketing Reference: Winter 2000-2001

Page 161

Upgrades - 2MemoryThe iMac (Early 2001) computer comes with a minimum of 64 MB or 128 MB of SDRAM and can be expanded to a maximum of 1 GB.Install a

Page 162 - After Startup

Upgrades - 3Note: Place a soft towel or cloth on the desk or surface. Position the screen face down on the cloth.1. Using a flatblade screwdriver o

Page 163 - System Hangs

Upgrades - 43. Touch the EMI cover that is visible inside the recessed latch area before touching any components on the main logic board. This prote

Page 164 - Distorted Video

Upgrades - 54. Push the ejector tabs on the slots outward and down so they are in the open position.

Page 165 - Thin White Line

Upgrades - 65. Align the notches on the memory module with the small notches inside the slot.6. Push down on the DIMM until it snaps into place. The

Page 166 - Tinting Video

Upgrades - 7AirPort Card Place a soft towel or cloth on the desk or surface. 1. Position the screen face down on the cloth.Use a coin or flatblade s

Page 167 - Garbage Video

Upgrades - 83. Touch the metal EMI shield inside the recessed latch area before touching any components on the main logic board.

Page 168

Take Apart CD/HD Carrier - 24 CD/HD Carrier Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft su

Page 169 - Memory Error Dialog

Upgrades - 94. Detach the antenna from the left guide rail.5. Remove the protective antenna cap from the end of the antenna and store the cap in a s

Page 170 - Can’t Wake From Sleep

Upgrades - 106. Slide the AirPort Card into the adapter card. Note: It is probably easiest to attach the metal ground clip over the AirPort Card on

Page 171 - Network Problems

Upgrades - 117. Connect the antenna by plugging the antenna wire into the small hole in the end of the AirPort Card.

Page 172 - CD_ROM or DVD-ROM Vibration

Upgrades - 128. Align the edges of the AirPort Card with the guides on the AirPort Card slot. Insert the AirPort Card into the adapter Card connecto

Page 173 - CD-ROM or DVD-ROM Won’t Eject

Upgrades - 13Connect an External MonitorThe iMac (Early 2001) computers have a VGA output port for an external video monitor. The external monitor s

Page 174

Upgrades - 1410. Place the computer face down, on a soft, clean cloth or ESD mat.

Page 175

Upgrades - 1511.Plug the external monitor cable into the VGA output port on the back of the computer.12. Plug the monitor cable into the monitor por

Page 176 - Hard Drive Problems

Service SourceKExploded View iMac (Early 2001)Marketing Reference: Winter 2000-2001

Page 177 - Sound Out Problems

Exploded View 2 iMac (Early 2001) Exploded ViewNote: Refer to Colored Service Parts Exploded ViewCover, VGA Out, Vented922-4280922-4317, Snow

Page 178 - Sound In Problems

Exploded View 3 iMac (Early 2001) Cable Locator

Page 179

Take Apart CD/HD Carrier - 25 1. Remove the four screws connecting the CD/HD drive carrier to the metal chassis (also known as the divider panel).

Page 180 - USB Problems

Exploded View 4iMac (Early 2001) Screw Matrix

Page 181

Exploded View 5iMac (Early 2001) Colored Service PartsKeyboard, Pro, USB922-4320Mouse, Pro922-4230 RAM Access Door922-4281 Graphite 922-4282 Snow922

Page 182 - Cursor Problems

Exploded View 6Power/Analog/Video BoardsThere are two part numbers in service stock for the power/analog/video board on the iMac computers (Early 2

Page 184 - Networked Printer Problems

Take Apart CD/HD Carrier - 26 2. Disconnect the following cables fro the back of the CD/HD carrier:• hard drive power cable• hard drive data cable •

Page 185 - Modem Not Recognized

Take Apart CD/HD Carrier - 27 3. Tilt the CD/HD carrier forward and lift the carrier out of the computer. Note: Continue with the Take Apart proce

Page 186 - Modem Dialing Problems

Take Apart CD-ROM / DVD-ROM/CD-RW - 28 CD-ROM / DVD-ROM/CD-RW Note: The procedures for removing a CD-ROM, DVD-ROM and CD-RW are identical. This pr

Page 187

Take Apart Version 2, 400 MHz Logic Board (June 2001) - 2 Version 2, 400 MHz Logic Board (June 2001) There is a Version 2, 400 MHz logic board for t

Page 188 - Modem Not Connecting

Take Apart CD-ROM / DVD-ROM/CD-RW - 29 1. Using a Phillips screwdriver, remove the CD/HD carrier mounting screws (two on each side).

Page 189

Take Apart CD-ROM / DVD-ROM/CD-RW - 30 2. Carefully turn the CD/HD drive carrier over. 3. Holding onto the CD-ROM from the rear, lift the CD-ROM car

Page 190 - Modem Dropping Connection

Take Apart CD-ROM / DVD-ROM/CD-RW - 31 4. Using a jeweler’s screwdriver, remove the four screws (two on each side) on the CD/DVD carrier.5. Lift the

Page 191 - Modem Performance Issues

Take Apart CD-ROM / DVD-ROM/CD-RW - 32 6. On the back of the CD-ROM, Use a jeweler’s screwdriver to remove the two screws on the adapter board.7. Re

Page 192

Take Apart CD-ROM / DVD-ROM/CD-RW - 33 CD-ROM, DVD-ROM,CD-RW Module Replacement Position the drive into its carrier as shown. 1. Check that the yell

Page 193 - Adjustments

Take Apart CD-ROM / DVD-ROM/CD-RW - 34 2. Lower the CD/DVD carrier into the CD/HD carrier. 3. Push the CD/DVD carrier forward so the carrier tabs go

Page 194 - Information

Take Apart CD-ROM / DVD-ROM/CD-RW - 35 5. Holding the drive carrier in the orientation shown, make sure the CD-ROM or DVD-ROM is correctly installed

Page 195 - Adjustment Tools

Take Apart CD/DVD/CD-RW Adapter Board - 3 6 CD/DVD/CD-RW Adapter Board Before you begin, position the computer upside down, resting the computer on

Page 196 - Light Meter Setup

Take Apart CD/DVD/CD-RW Adapter Board - 3 7 1. Using a jeweler’s screwdriver, remove the two screws on the CD/DVD adapter board.2. Remove the adapte

Page 197 - Model R77

Take Apart Hard Drive - 38 Hard Drive Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface

Page 198 - Note: When the light meter

Take Apart Version 2, 400 MHz Logic Board (June 2001) - 3 Thermal Pad Replacement The following logic boards utilize a thermal pad to help cool the

Page 199 - Caution: Dropping the

Take Apart Hard Drive - 39 1. Disconnect the following cables on the back of the hard drive:• Hard drive power cable• Hard drive data cable

Page 200 - Jumper Adjustment

Take Apart Hard Drive - 40 Note: The hard drive carrier shown was removed from the computer. However, you can easily remove the hard drive while t

Page 201

Take Apart Hard Drive - 41 3. Slide the hard drive out of the CD/HD carrier. Note: Return the drives without the cables or carriers. Exchange Appl

Page 202 - 2. With the power off

Take Apart Hard Drive - 42 Hard Drive Replacement When installing the hard drive into the CD/HD carrier, make sure the hard drive is component side

Page 203 - Note: The video board

Take Apart Logic Board - 43 Logic Board Before you begin, position the computer upside down, resting the computer on an ESD mat or other soft surfa

Page 204 - Focus Adjustment

Take Apart Logic Board - 44 Note: Remove SDRAM to make cable removal easier.1. On the back of the CD/HD carrier, disconnect the:• hard drive powe

Page 205 - Note: Make sure the

Take Apart Logic Board - 45 3. Remove the six screws on the logic board and five screws on the down converter board. Note: The two screws locate

Page 206

Take Apart Logic Board - 46 4. Gently lift the down converter board and logic board out of the computer.

Page 207 - Screen Voltage

Take Apart Logic Board - 47 5. Using a flatblade screwdriver, pry the plastic rivet off the board. Put the top half of the rivet back into the bott

Page 208

Take Apart Logic Board - 48 6. Holding onto the down converter, press down on the black connector to separate the down converter board from the log

Page 209

Take Apart Version 2, 400 MHz Logic Board (June 2001) - 4 The take apart procedures for the iMac (Early 2001) computers are identical to take apart

Page 210 - Note: Without the

Take Apart Logic Board - 49 Thermal Pad Information The thermal pad prevents the microprocessor from overheating. It is crucial that a fresh therma

Page 211

Take Apart Logic Board - 50 Thermal Pad Installation 1. Pull the old thermal pad from the microprocessor.2. Remove the protective backing from eith

Page 212 - 8. Select the Gray Bars test

Take Apart Logic Board - 51 5. Install the logic board back on to the divider panel. Note : Avoid unnecessary contact with either side of the therm

Page 213 - Note: The surrounding

Take Apart Down Converter Board - 52 Down Converter Board Before you begin, position the computer upside down, resting the computer on an ESD mat o

Page 214 - Cutoff Adjustment

Take Apart Down Converter Board - 53 Note: Remove SDRAM to make cable removal easier.1. On the back of the CD/HD carrier, disconnect the:• hard d

Page 215 - • in a dimly lit room

Take Apart Down Converter Board - 54 3. Remove the six screws on the logic board and five screws on the down converter board. Note: The two down

Page 216

Take Apart Down Converter Board - 554. Lift the boards out of the computer.

Page 217

Take Apart Down Converter Board - 565. Using a flatblade screwdriver, pry the rivet off the logic board.Put the top half of the rivet back into the

Page 218 - Note: The Revert and

Take Apart Down Converter Board - 576. Holding onto the boards, press down on the black connector and separate the down converter board from the log

Page 219

Take Apart Modem - 5 8ModemBefore you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and remove

Page 220

Take Apart Version 2, 400 MHz Logic Board (June 2001) - 5 Tools The following tools are recommended for the take apart procedures: • phillips screwd

Page 221

Take Apart Modem - 5 91. With the logic board facing right side up, disconnect the cable at J12.2. Remove the two screws on the I/O panel.

Page 222 - Note: Depending on the

Take Apart Modem - 6 03. Turn the logic board to the underside and remove the modem screw.

Page 223 - 13. Proceed to the white

Take Apart Modem - 6 14. Rotate the logic board right side up again. Carefully slide the I/O panel off the logic board.Note: As you slide theI/O pa

Page 224 - White Balance

Take Apart Modem - 6 2Modem ReplacementThe I/O panel and the modem are sandwiched between the logic board and the metal frame of the I/O panel. The

Page 225 - Gray Bars test pattern

Take Apart I/O Panel - 63I/O PanelBefore you begin, position the computer upside down, resting the computer on an ESD mat or other soft surface and r

Page 226 - 2. Adjust the red, green

Take Apart I/O Panel - 641. Disconnect the cable at J12, going from the logic board to the I/O panel.2. Remove the two screws on the I/O panel.

Page 227

Take Apart I/O Panel - 653. Turn the logic board over and remove the modem screw.

Page 228

Take Apart I/O Panel - 664. Rotate the logic board face up again and carefully slide the I/O panel off the logic board.Note: As you slide the I/O pa

Page 229 - Note: If you don’t

Take Apart Front Outer Bezel - 67Front Outer BezelBefore you begin, place the computer on an ESD mat and remove the bottom housing.

Page 230 - Settings button

Take Apart Front Outer Bezel - 681. With a jeweler’s screwdriver, carefully remove the two tabs on the front outer bezel. Refer to the next graphic f

Page 231 - Geometry

Take Apart Bottom Housing With Flip Foot - 6 Procedures Bottom Housing With Flip Foot Before you begin, position the computer face down, resting the

Page 232 - 2. Select the Geometry tab

Take Apart Front Outer Bezel - 692. After removing the tabs, remove the screws located under the tabs.

Page 233 - Note: Don’t use the

Take Apart Front Outer Bezel - 70Note: The bezel tabs fit tightly into the rear housing. A good, hard pull upward is required to release all the ta

Page 234 - Note: Repeat steps 2-4

Take Apart Front Outer Bezel - 716. As the tabs start to release, pull hard on the front outer bezel to release the tabs completely.

Page 235

Take Apart Top Rear Housing - 7 2Top Rear Housing±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious i

Page 236 - Note: Rotation

Take Apart Top Rear Housing - 7 31. Remove the two tabs (screw caps) on the top inner bezel. Refer to the next page for a close-up of the tab remov

Page 237 - S Correction

Take Apart Top Rear Housing - 7 42. Pry the tabs off, and remove the two screws under each tab.

Page 238

Take Apart Top Rear Housing - 7 53. Position the computer face down. 4. Remove four screws and loosen the fixed screw (at the top) on the rear hous

Page 239

Take Apart Top Rear Housing - 7 65. Position the computer right side up. Push down and pull out on the rear housing to unhook the rear housing tabs

Page 240

Take Apart Top Rear Housing - 7 76. Lift the top rear housing off the computer.

Page 241 - Note: Before returning

Take Apart Divider Panel - 78Divider Panel Many service parts, such as the speakers, power/analog/video board, side panels, cables, and the headphone

Page 242 - Upgrades

Take Apart Bottom Housing With Flip Foot - 7 1. Using a plastic flatblade screwdriver, remove the VGA vented cover.2. Remove the two screws near the

Page 243

Take Apart Divider Panel - 79The thermal pad (A) and the divider panel(B) are used on the following logic boards:• 661-2509, 400 MHz, Version 2 • 66

Page 244 - Note: Place a soft towel or

Take Apart Power/Analog/Video Board - 80Power/Analog/Video BoardBefore you begin, discharge the CRT, rest the computer on an ESD mat or other soft su

Page 245 - Important: If necessary

Take Apart Power/Analog/Video Board - 81±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, disc

Page 246 - 4. Push the ejector tabs on

Take Apart Power/Analog/Video Board - 824. Lift the degauss cable out of the way to access the side panel screws.5. Using a narrow shaft screwdriver,

Page 247

Take Apart Power/Analog/Video Board - 836. Open the CRT cable clamps. Remove the wires from the cable clamps.

Page 248

Take Apart Power/Analog/Video Board - 847. Partially lift the side panels (with the power/analog/video board attached to the divider panel) up and of

Page 249

Take Apart Power/Analog/Video Board - 858. Disconnect P501 and P701 on the power/analog/video board. The cables are located near the high voltage cap

Page 250 - Guide Rails

Take Apart Power/Analog/Video Board - 869. On the other side of the CRT neck, disconnect the brown degauss cable, P901, from the power/analog/video b

Page 251 - Note: It is probably

Take Apart Power/Analog/Video Board - 8710. At the very bottom of the power/analog/video board, near the bottom of the CRT, disconnect P902, which is

Page 252

Take Apart Power/Analog/Video Board - 8811. Disconnect the two ground cables on the video board. Important: Be careful when working around the CRT n

Page 253

Take Apart Bottom Housing With Flip Foot - 8 3. Remove the video out access door from the bottom housing.

Page 254 - External Monitor

Take Apart Power/Analog/Video Board - 8912. Loosen the CRT neck clamp screw.

Page 255 - 10. Place the computer face

Take Apart Power/Analog/Video Board - 9013. Carefully pull the video board off the CRT neck.

Page 256

Take Apart Power/Analog/Video Board - 9114. Holding on to the side panels, lift the power/analog/video board (which is attached to the side panels an

Page 257 - Exploded View

Take Apart Power/Analog/Video Board - 9215. Remove the ten screws and pinch the two standoffs with a needlenose pliers to lift the power/analog board

Page 258 - Exploded View 2

Take Apart Power/Analog/Video Board - 9316. Lift the board from the flyback transformer side to clear the power plug from the side panel. 17. Pull th

Page 259 - Exploded View 3

Take Apart Power/Analog/Video Board - 94Identifying Power/Analog/Video BoardsThere are two power/analog/video boards in service stock. The part numbe

Page 260 - Exploded View 4

Take Apart Power/Analog/Video Board - 95Switch InstructionsIf the computer has the analog board with the switch, the switch must be set for the type

Page 261 - Exploded View 5

Take Apart Power/Analog/Video Board - 96LG CRTIdentify an LG CRT by the black plastic molding located on the CRT neck. The LG molding has the LG name

Page 262 - Power/Analog/Video Boards

Take Apart Power/Analog/Video Board - 97CPT CRTIdentify a CPT CRT by the black plastic molding located on the CRT neck. The CPT molding has two holes

Page 263 - Exploded View 7

Take Apart Side Panels - 9 8Side Panels±Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, disc

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