Troubleshooting Troubleshooting Tips - 8
Guard against light exposure when printing service test pages and
other printouts by covering the toner cartridge with a piece of
paper.
Interrupting a Print Cycle
Interrupting a print cycle and inspecting the photosensitive drum
can help isolate the cause of print quality problems.
If the image on the surface of the drum exhibits the same problem
as the printed page, the fault is before the drum, probably
somewhere in the imaging system.
If the image on the drum is OK, the fault is after the drum,
probably in the fuser assembly or controller assembly.
To inspect the drum, initiate a printout. Wait approximately 12
seconds after you hear the paper being picked up from the casette
tray and then interrupt the printing process.
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