11.06.2013
iTUNES ACTIVATION AND PROGRAMMING:
Follow the steps below to activate an iPhone handset that has never been activated or programmed with
another number through iTunes. (Please see iTunes version criteria above)
NOTE: iTunes version 11.1 or later is required. If you have an earlier version of iTunes, they will need to
upgrade to iTunes version 11.1 or later.
Tell the customer that voicemail from their old phone will not transfer to the iPhone. Customers
should retrieve any important voicemail messages from the voicemail on their old phone.
Tell the customer to turn off their old phone if they are swapping from a Boost Mobile
phone to an iPhone.
Complete the Activation or Phone Swap and Insert the UICC card into the iPhone.
If the iPhone is powered off, turn it on by pressing the power button on the top right.
Select the desired Language.
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